{"id":19629,"date":"2026-10-02T23:26:18","date_gmt":"2026-10-02T15:26:18","guid":{"rendered":"https:\/\/zhimoshangmao.com\/faq\/"},"modified":"2026-10-14T15:32:06","modified_gmt":"2026-10-14T07:32:06","slug":"faq","status":"publish","type":"page","link":"https:\/\/zhimoshangmao.com\/de\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"

Quick answers about delivery, returns and sizing. If your question is not here, contact us and we will answer directly.<\/p>\n

<\/p>\n

Order terms at a glance<\/h2>\n\n\n\n\n\n\n\n\n\n\n
Item<\/th>\nDetail<\/th>\n<\/tr>\n<\/thead>\n
Versand<\/td>\nFlat rate by destination, from USD 3.99 – free over USD 49 to US, Canada, Europe, Southeast Asia, Australia and New Zealand<\/td>\n<\/tr>\n
Ships from<\/td>\nChina<\/td>\n<\/tr>\n
R\u00fccksendungen<\/td>\n7 days – some items excluded, see below<\/td>\n<\/tr>\n
Payment<\/td>\nPayPal and major credit cards<\/td>\n<\/tr>\n
Quality<\/td>\nEvery product is selected and quality-checked before shipping<\/td>\n<\/tr>\n
Where we are<\/td>\nA brand of Suzhou ZhiMo Trading Co., Ltd., Suzhou, Jiangsu, China<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Where do you ship from?<\/h2>\n

From our own studio in Suzhou, Jiangsu, China<\/strong>. Every piece is cut and sewn by our small team before it is packed and shipped to you.<\/p>\n

How long does delivery take?<\/h2>\n

Standard shipping: 10-18 business days<\/strong> to the United States and Canada. Express shipping: 5-10 business days.<\/strong><\/p>\n

Can I return an item?<\/h2>\n

Yes – 7 day returns.<\/strong> Items must be unworn, unwashed and with the original tags attached. Sale items are final sale, and underwear, swimwear, bodysuits, custom or personalised items and gift cards cannot be returned.<\/strong> Once we receive the return, refunds are processed within 5-7 business days<\/strong> to your original payment method. Return shipping is free for exchanges.<\/p>\n

How do I choose the right size?<\/h2>\n

Each product page lists its own measurements, and our Gr\u00f6\u00dfenanleitung<\/a> shows how to measure yourself. If you are between two sizes, tell us your measurements and we will advise.<\/p>\n

Who makes your clothes?<\/h2>\n

We do. Every garment is made in our own studio in Suzhou – we cut out the middlemen and retail markups, and inspect every piece before it ships.<\/p>","protected":false},"excerpt":{"rendered":"

Quick answers about delivery, returns and sizing. If your question is not here, contact us and we will answer directly. […]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-19629","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/zhimoshangmao.com\/de\/wp-json\/wp\/v2\/pages\/19629","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zhimoshangmao.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zhimoshangmao.com\/de\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/zhimoshangmao.com\/de\/wp-json\/wp\/v2\/comments?post=19629"}],"version-history":[{"count":3,"href":"https:\/\/zhimoshangmao.com\/de\/wp-json\/wp\/v2\/pages\/19629\/revisions"}],"predecessor-version":[{"id":19654,"href":"https:\/\/zhimoshangmao.com\/de\/wp-json\/wp\/v2\/pages\/19629\/revisions\/19654"}],"wp:attachment":[{"href":"https:\/\/zhimoshangmao.com\/de\/wp-json\/wp\/v2\/media?parent=19629"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}